AI tools for customer support: voice and phone agents

Platforms for agents that listen and talk: phone lines, real-time speech and voice assistants. Of the 74 tools on our customer support page, 8 fit this narrower job. By pricing: 3 paid, usage-based or enterprise, 5 pricing on the maker's site. Most come from the voice (6), sales & marketing (2) categories.

1

11x

sales & marketingEnterprise

Digital AI workers for go-to-market teams, including an SDR agent that researches prospects and runs outbound and a phone agent that handles calls.

Added Oct 16, 2026

B

Bolna

NewvoiceSee site

Platform for building, deploying and testing voice AI agents for recruitment, sales and customer support.

Added Oct 18, 2026

C

Close

sales & marketingPaid

CRM with a built-in AI teammate that calls leads, qualifies prospects and books meetings.

Added Oct 16, 2026

C

Cognigy

NewvoiceSee site

NiCE Cognigy's enterprise customer service platform with generative and conversational AI agents across voice and chat.

Added Oct 18, 2026

P

Parloa

NewvoiceSee site

AI agent management platform for enterprise customer service to build, test and scale voice and chat agents.

Added Oct 18, 2026

P

Phonely

NewvoiceSee site

AI phone agents that answer every call, book appointments and handle customer support for businesses.

Added Oct 18, 2026

R

Retell AI

voiceUsage-based

Builds AI phone agents for calls and support.

Added Oct 14, 2026

S

Synthflow

NewvoiceSee site

Voice AI platform for enterprise call automation that deploys low-latency phone agents for sales and support.

Added Oct 18, 2026

FAQ

What are the best AI tools for customer support focused on voice and phone agents?

We list 8. The first three by GitHub stars and featured status are 11x: Digital AI workers for go-to-market teams, including an SDR agent that researches prospects and runs outbound and a phone agent that handles calls.; Bolna: Platform for building, deploying and testing voice AI agents for recruitment, sales and customer support.; Close: CRM with a built-in AI teammate that calls leads, qualifies prospects and books meetings.

Are there free or open-source options?

Pricing breakdown: 3 paid, usage-based or enterprise, 5 pricing on the maker's site.

More from customer support

Tools are grouped by what each says it does. Missing one? Submit it free.