Best AI Customer Support Agents (2026)

AI agents that answer customer questions, resolve tickets and handle support chats, email and calls. Below are all 19 matching tools in the AgentScout directory, ranked.

How we ranked: Most tools here are commercial products without public GitHub repos, so we rank by the maturity stated on each listing: Mature first, then Active, then newer launches. Within each group, tools with more tracked GitHub stars come first, then alphabetical order. This is not a quality score. No paid placements.

1. A

   1. Agentplace

   customer supportFreemium

   Build AI agents that answer customer questions, book appointments and deliver services online.

   Pricing (as stated): Freemium · Active

2. A

   2. Ask-AI

   customer supportSee site

   AI customer experience platform for B2B SaaS support teams with AI agents, support analytics and no-code automation.

   Pricing (as stated): See site · Active

3. C

   3. CustomGPT.ai

   customer supportPaid

   No-code platform for building AI agents grounded in your business content, with citations and anti-hallucination controls.

   Pricing (as stated): Paid · Active

4. D

   4. Decagon

   customer supportSee site

   Platform for building, optimizing and scaling customer-facing AI support agents.

   Pricing (as stated): See site · Active

5. D

   5. Duckie

   customer supportPaid

   AI support agent for technical products that resolves tickets.

   Pricing (as stated): Paid · Active

6. E

   6. Enjo

   customer supportSee site

   AI support agent that resolves employee and customer requests end to end and takes action in your systems.

   Pricing (as stated): See site · Active

7. F

   7. Forethought

   customer supportSee site

   Customer service AI platform whose agents resolve support issues automatically to lower support costs.

   Pricing (as stated): See site · Active

8. G

   8. Gradient Labs

   customer supportEnterprise

   AI customer support agent for regulated financial services companies.

   Pricing (as stated): Enterprise · Active

9. H

   9. Hiver

   customer supportPaid

   Customer service helpdesk in Gmail with AI agents.

   Pricing (as stated): Paid · Active

10. I

    10. Intercom Fin

    customer supportUsage-based

    Intercom's Fin AI agent that resolves customer support conversations across channels.

    Pricing (as stated): Usage-based · Active

11. K

    11. kapa.ai

    customer supportSee site

    Turns docs, tickets, wikis and 30+ other sources into accurate AI agents for answering user and team questions.

    Pricing (as stated): See site · Active

12. K

    12. Kodif

    customer supportSee site

    Action-first AI support for e-commerce brands that resolves tickets by processing refunds, returns and order changes.

    Pricing (as stated): See site · Active

13. L

    13. Lyro by Tidio

    customer supportSee site

    Tidio's AI customer service agent that answers questions instantly and turns conversations into sales, leads and bookings.

    Pricing (as stated): See site · Active

14. O

    14. Outverse

    customer supportSee site

    Governed platform for deploying AI agents across enterprise service workflows and channels, connected to your systems.

    Pricing (as stated): See site · Active

15. R

    15. Rep AI

    customer supportSee site

    AI shopping and customer service agent for e-commerce brands that handles product discovery, support and helpdesk work.

    Pricing (as stated): See site · Active

16. S

    16. Sierra

    customer supportSee site

    Platform for building customer-facing AI agents that handle service conversations for businesses.

    Pricing (as stated): See site · Active

17. Z

    17. Zowie

    customer supportSee site

    AI agent platform for enterprise customer service that resolves requests and takes actions in production.

    Pricing (as stated): See site · Active

18. C

    18. Cresta Deputy Agent

    customer supportEnterprise

    Long-running agent that finishes customer-service back-office workflows, pausing for approvals or documents.

    Pricing (as stated): Enterprise, paid · Launched Oct 13

19. S

    19. Siena Social Agent

    customer supportEnterprise

    AI agent for social media that converts comments/DMs, moderates, resolves support, and turns conversations into intelligence; launched Oct 13, 2026.

    Pricing (as stated): Enterprise / book a demo · Launched Oct 13

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Related: Customer support · AI customer support agents · For customer support teams

Related searches: AI customer support agents

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Facts come from our directory listings; pricing is as each maker states it and GitHub stars are as recorded on each listing. Check official sites before you choose.