Customer support AI agent tools
19 customer support tools in the AgentScout directory, each with a link-checked listing. AI support agents that answer customer questions, resolve tickets and take actions such as refunds, then hand off to a person when needed: Intercom Fin, Decagon, Sierra, Forethought and more.
There are 19 customer support tools: 1 free or freemium, 7 paid, usage-based or enterprise, 11 pricing on the maker's site.
Tasks in this category
Decagon
Platform for building, optimizing and scaling customer-facing AI support agents.
Added
Lyro by Tidio
Tidio's AI customer service agent that answers questions instantly and turns conversations into sales, leads and bookings.
Added
Zowie
AI agent platform for enterprise customer service that resolves requests and takes actions in production.
Added
kapa.ai
Turns docs, tickets, wikis and 30+ other sources into accurate AI agents for answering user and team questions.
Added
Sierra
Platform for building customer-facing AI agents that handle service conversations for businesses.
Added
Kodif
Action-first AI support for e-commerce brands that resolves tickets by processing refunds, returns and order changes.
Added
Enjo
AI support agent that resolves employee and customer requests end to end and takes action in your systems.
Added
Forethought
Customer service AI platform whose agents resolve support issues automatically to lower support costs.
Added
Outverse
Governed platform for deploying AI agents across enterprise service workflows and channels, connected to your systems.
Added
Ask-AI
AI customer experience platform for B2B SaaS support teams with AI agents, support analytics and no-code automation.
Added
Rep AI
AI shopping and customer service agent for e-commerce brands that handles product discovery, support and helpdesk work.
Added
Siena Social Agent
AI agent for social media that converts comments/DMs, moderates, resolves support, and turns conversations into intelligence; launched Oct 13, 2026.
Added
Cresta Deputy Agent
Long-running agent that finishes customer-service back-office workflows, pausing for approvals or documents.
Added
CustomGPT.ai
No-code platform for building AI agents grounded in your business content, with citations and anti-hallucination controls.
Added
Gradient Labs
AI customer support agent for regulated financial services companies.
Added
Intercom Fin
Intercom's Fin AI agent that resolves customer support conversations across channels.
Added
Duckie
AI support agent for technical products that resolves tickets.
Added
Hiver
Customer service helpdesk in Gmail with AI agents.
Added
Agentplace
Build AI agents that answer customer questions, book appointments and deliver services online.
Added
All categories
Related searches
Who uses these
Best-of lists
Facts come from our directory listings; pricing is as each maker states it. Check official sites before you choose.