AI customer support agents (2026)

Agents that answer customer questions, resolve tickets and hand off to a person when needed. Here are all 10 from the AgentScout directory.

How we picked and ranked: tools are matched by category, the pricing each maker states and what each tool says it does. They are ranked by GitHub stars as recorded on each listing (link checks 2026-10-18); tools without a tracked repo follow, by listing maturity. No paid placements.

1. P

   1. Parlant

   frameworksOpen source★ 18,300 GitHub stars

   Framework for building reliable customer-facing agents with explicit behavior guidelines.

   Pricing (as stated): Open source · Mature

2. S

   2. Stripe Agent Toolkit

   MCP & infraOpen source★ 1,953 GitHub stars

   Stripe's agent toolkit and MCP server for customers, payments and billing.

   Pricing (as stated): Open source · Active

3. D

   3. Devin

   codingFreemium

   Cognition's autonomous software engineer that takes tickets and opens PRs.

   Pricing (as stated): Free plan; Pro $20/mo; Max $200/mo; Teams $80/mo + $40/seat · Mature

4. A

   4. Agentplace

   business agentsFreemium

   Build AI agents that answer customer questions, book appointments and deliver services online.

   Pricing (as stated): Freemium · Active

5. B

   5. Basalt

   evals & observabilityPaid

   Captures customer behavior so your AI agent can learn and improve from real interactions.

   Pricing (as stated): Paid · Active

6. D

   6. Duckie

   business agentsPaid

   AI support agent for technical products that resolves tickets.

   Pricing (as stated): Paid · Active

7. G

   7. Gradient Labs

   business agentsEnterprise

   AI customer support agent for regulated financial services companies.

   Pricing (as stated): Enterprise · Active

8. H

   8. Hiver

   business agentsPaid

   Customer service helpdesk in Gmail with AI agents.

   Pricing (as stated): Paid · Active

9. I

   9. Intercom Fin

   business agentsUsage-based

   Intercom's Fin AI agent that resolves customer support conversations across channels.

   Pricing (as stated): Usage-based · Active

10. C

    10. Cresta Deputy Agent

    business agentsEnterprise

    Long-running agent that finishes customer-service back-office workflows, pausing for approvals or documents.

    Pricing (as stated): Enterprise, paid · Launched Oct 13

FAQ

What are the best AI customer support agents?

Ranked by tracked GitHub stars, the top AI customer support agents in our directory are Parlant, Stripe Agent Toolkit, Devin, Agentplace, Basalt. Stars measure popularity, not fit, so compare a few against your own task.

How many AI customer support agents does AgentScout list?

10 tools match. This page shows the top 10. Pricing mix on this page: Paid (3), Open source (2), Freemium (2), Enterprise (2), Usage-based (1).

How much do these tools cost?

Pricing is what each maker states on their site. Open-source tools are free to self-host but may need a paid model API key or offer paid cloud plans; freemium tools have a free plan with limits. Check each official site.

Where can I see every tool for customer support?

Our task page lists all 10 tools we match to customer support.

Related: All tools for customer support · Best AI Agents for Business Teams · business agents (6) · coding (1) · frameworks (1) · MCP & infra (1)

Similar searches: AI sales agents and SDR tools

By role: For customer support teams · For founders and small businesses

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Facts come from our directory listings; pricing is as each maker states it and can change. Check official sites before you choose.