AI agents for e-commerce teams (2026)

Support, marketing, phone and payment agents for teams running an online store. We picked the top tools for 4 jobs e-commerce teams do every day: 22 tools in all, 12 of them free or with a free tier.

Jump to: Customer support · Marketing · Phone calls · Agent payments and checkout

Free tools from AgentScout for e-commerce teams: Prompt builder

How we picked: each section takes the tools matched to that task in our directory, putting tools whose category and stated use cases fit the task first, then ordering by tracked GitHub stars. No paid placements.

Customer support

Agents that answer customer questions, resolve tickets and hand off to people when needed. All 28 tools →

• Parlant Open source
  Framework for building reliable customer-facing agents with explicit behavior guidelines. · ★ 18,300
• ADR Open source
  Uber's Agentic AI Detection and Response system that secures employee and customer-facing AI agents with observability and threat detection. · ★ 2,064
• Stripe Agent Toolkit Open source
  Stripe's agent toolkit and MCP server for customers, payments and billing. · ★ 1,953
• Agentforce See site
  Salesforce's platform for building and customizing autonomous AI agents that support employees and customers around the clock inside the Salesforce ecosystem.
• Agentplace Freemium
  Build AI agents that answer customer questions, book appointments and deliver services online.
• Aimdoc See site
  AI agents that connect to your product and systems to deliver work for your customers, metered and monitored.

Marketing

AI agents for marketing and go-to-market work: running campaigns and outbound, handling social media and pulling SEO, ad and social data for your agents. All 14 tools →

• Apify MCP Server Open source + cloud
  Apify's MCP server giving agents access to thousands of scrapers for social media, search and maps. · ★ 11,578
• Easel Open source
  Open-source social media agent workspace that discovers trends, creates and publishes content and learns what performs across Chinese platforms. · ★ 3,809
• 11x Enterprise
  Digital AI workers for go-to-market teams, including an SDR agent that researches prospects and runs outbound and a phone agent that handles calls.
• Altmetric MCP See site
  Altmetric's MCP server for tracking research attention across news, policy documents and social media.
• Ami by AiSDR Paid
  AI go-to-market agent from AiSDR that builds a target list and runs a live outbound campaign from your website.
• Clay See site
  Go-to-market data platform for enriching leads and running agentic research workflows and outreach plays.

Phone calls

Voice agents that answer and place phone calls, book appointments and route callers. All 15 tools →

• coucou Open source
  Mac notch and phone companion that monitors your Claude Code, Codex, Cursor and Gemini CLI sessions and lets you approve permissions on the go. · ★ 5,468
• vocode Open source + cloud
  Open-source library for building voice-based LLM agents for phone calls and apps. · ★ 3,804
• 11x Enterprise
  Digital AI workers for go-to-market teams, including an SDR agent that researches prospects and runs outbound and a phone agent that handles calls.
• Agentman See site
  AI agents that run healthcare practice operations across phone calls, faxes and payer portals, with staff approving final actions.
• Bland AI See site
  Enterprise voice AI platform for building, deploying and monitoring phone agents with self-hosted models.
• ClawCall Usage-based
  AI that places phone calls for you, navigates menus, waits on hold and talks to the person who answers.

Agent payments and checkout

Tools that let agents pay, get paid and handle checkout without a human clicking buy. All 18 tools →

• Bindu Open source
  Identity, communication and payments layer that lets AI agents talk to and pay each other. · ★ 10,056
• Sphere SDK Open source
  TypeScript SDK that gives autonomous agents an identity and wallet on the Unicity network to find, negotiate and settle payments with other agents. · ★ 5,385
• Stripe Agent Toolkit Open source
  Stripe's agent toolkit and MCP server for customers, payments and billing. · ★ 1,953
• PayPal MCP Open source
  PayPal's MCP server for invoices, orders, payments and other PayPal operations from agents. · ★ 13
• Accordio AI Freemium
  Adds time tracking, contract signing, invoicing and payments to Claude through a free MCP connector.
• Agentcard Usage-based
  Gives each user of your product a payment card wallet that their AI agent can spend from within set limits.

Popular searches for e-commerce teams

AI customer support agents · AI marketing agents · AI agents that make and answer phone calls

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Best-of lists for e-commerce teams: Best AI Agents for Business Teams · Best MCP servers for Cursor · All best lists

Facts come from our directory listings; pricing is as each maker states it and can change. Missing a tool? Submit it free.